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Data Collection Process

  1. E-sign your quote. If you need to adjust your quote, email your project manager directly for updated pricing. You can request a quote for a new survey project here.
  2. Setup and submit. Build your survey in your preferred survey tool and then follow our setup and submission instructions for your applicable survey tool.
    1. Don't have a survey tool? Use the Centiment Survey Tool free of charge.  
    1. Prefer to have us do the heavy lifting? Read about our Research Services.
  1. Soft launch. We'll collect an initial 10-20 completed responses for you to review. This first wave of results comes from real respondents, so they’ll count toward the project’s overall response count.
    1. The soft launch phase allows you to understand how your questions are being interpreted by survey respondents. It also allows you an opportunity to check that your survey build and logic are working as anticipated.
    2. Please note that soft launch results are not indicative of balancing, quotas, or representative of the sample as a whole.
    3. Once you review and approve of your soft launch data, we’ll move on to the next stage of the data collection process.

  2. Full launch. We finish collecting your remaining responses. We guarantee quality on all responses in a properly configured survey. If you have any questions regarding a response, please reach out to your project manager.
  3. Invoiced. Large companies are invoiced after data collection with payment due net 30 days from the day of invoicing. Individuals may be required to pre-pay ahead of data collection.