When we send a respondent to your survey URL, we tag on embedded data that helps us identify the respondent when they are redirected back to Centiment at the end of your survey.
Set up a Centiment redirect URL at the end of your survey. This ensures that only participants who complete your study will be compensated by passing the variable data listed above back to Centiment.
You'll need to send disqualified respondents to a specific URL to avoid being charged for them. Reference this article.
We'll review the setup and get your soft launch started collecting an initial 10-20 responses for you to review. After data collection is completed we'll transfer your survey back to your account as long as you have a paid account (Advantage or Premier account).
Adding to a survey with existing reponses? Utilize the "Transfer survey" option instead so we can add responses to the same survey build using a new collector link.